Care management is a set of programs intended to improve patient care and decrease the need for medical services by enhancing coordination of care, eliminating duplication, and helping patients and caregivers more effectively manage health conditions. Our non-medical care management program takes a comprehensive and holistic approach to provide client-focused care by combining a suite of performance measurements, patient engagements, care coordination, and data integration. Our care managers serve as intermediaries between our clients and their care specialists and possess a minimum of five years of experience coupled with academic credentials in nursing, clinical social work, or gerontology.
Our Care Management is a two-phase process namely: Needs Assessment and Safety Assessment.
Holistic Needs Assessment
We Simplify your life.
We all know how complicated our lives become when a family member is discharged from a hospital and need to be cared for at home. We would like to be your post-hospital care provider. We have well trained, certified, and experienced caregivers to assist with patients living with Alzheimer’s, Dementia, Parkinson’s, Stroke or even Multiple Sclerosis. Our nursing staff will take a free assessment of the condition of your loved one and then speak with the patient’s physician, social worker, nurse, and hospital staff to get a better understanding of your loved one’s condition and much needed care and then work with you to determine the best services that are needed. This survey will give us an idea of our different personalities and whether or not we need more care. Working together, we will develop a care plan for your loved one that meets their everyday needs. Upon completion of the review, we will assign the caregiver that is the best fit to care for your family member. The great thing about this process is that you will be involved from start to finish and get to meet the caregiver before they begin working with your family member.
Home Safety Assessment
Home safety assessment is an integral aspect of our care management program. During the evaluation phase, the degree of protection, function, and comfort of the client home is assessed, as well as the need for adaptive equipment and assistive devices. Corrective actions are taken where necessary, to ensure caregivers are able to minimize the risk of slip and falls and increased accessibility in and around the home. During the discovery, non-conformances are documented, recommendations made, corrective actions implemented, and follow-up visits scheduled to ensure all safety issues were resolved.
The several categories that comprise the home safety assessment includes:
- Critical Home Protection and Patient Safety Issues
Homes should be free from fire, and health and safety hazards. Jannic Health Services will provide fire safety training during the evaluation and support both caregivers and patient in drawing up fire plans. We will provide instruction and training in the proper use, repair, storage, and cleaning of in-house medical equipment to reduce the occurrence of infections caused by infected equipment, ensuring optimum efficiency of the equipment. Jannic Health Services will also provide advice on patient safety, including prevention of collapse, proper lifting, and transfer techniques for non-ambulatory patients, and proper administration and storage of medications. All of our caregivers are certified in CPR and can/will administer CPR in case of an emergency until appropriate medical personnel arrives.
- General Home Environment
The layout of each room will be assessed for maximum performance. The home must be clean and free from overcrowding, which can impede mobility and trigger accidental falls. Patients will be advised of possible threats associated with environmental hazards, such as scatter rugs, inadequate lighting, slippery floor finishes and mobile furniture. Recommendation will then be made to remedy the problem.
- Accessibility & Patient Mobility
Accessibility of patients in and out of the house, between rooms and in the bathroom will be assessed. The assessment may determine if the patient is capable moving around on his own or if he need assistance and require the use of a wheelchair or walker. During the assessment, if it is determined that the patient is not ambulatory then appropriate measures will be taken to assess whether the doors, stairs, and hallways are adequately spaced to permit safe movement.